Warranty Policy
MUSTHOME Return & Warranty Policy
30-Day Satisfaction Guarantee
Unopened items may be returned within 30 days for a full refund. Lightly used items qualify if undamaged and include all accessories. Proof of purchase required. Exclusions: misuse, water damage, or unauthorized sellers. Refunds processed within 5 business days.
1-Year Limited Warranty
Covers defects in materials, workmanship, and core functions (e.g., motion detection) for 1 year from delivery. Excludes accidental damage, unauthorized modifications, extreme environments, or third-party accessories. Cosmetic wear and battery degradation excluded.
Global Terms
- Eligibility: Valid only for purchases from official website (https://musthomeliving.com/) or authorized platforms(e.g., Amazon Flagship Store).
Purchases from other distributors/retailers must contact them directly for after-sales support.
- Applies to original purchaser worldwide.
- Claims require proof of purchase. Contact: support@musthomeliving.com.
- Repairs/replacements at MUSTHOME’s discretion.
Disclaimer
Implied warranties limited to warranty term. Incidental damages excluded where permitted. Rights vary by jurisdiction.